Inbound & Outbound Services



Inbound & Outbound Services

Inbound Telemarketing

Telecommunications On Demand is uniquely qualified to match Clients with call centers. Our combined 35 years of experience means we know how to meet the needs of all parties. We have over 25 pre-qualified call centers around the world with the right capabilities, and expertise.

Telecommunications On Demand’s highly qualified management and two “incubator call centers” provide the essential ingredients that distinguish us from industry “brokers.”

Our comprehensive suite of inbound call center services includes:

  • Inbound Appointment Scheduling
  • Order Processing
  • Customer Service
  • Telephone answering services
  • Helpdesk Support
  • Dealer locate and referral services

Outbound Telemarketing

TOD has extensive experience with outbound telemarketing. We assist clients in finding the most appropriate call center for their outbound telemarketing initiatives.

For an increasing number of businesses of every size, the answer is Outsourcing. Outsourcing is the fastest growing segment of the USA outsourcing market, representing more than $27 billion annually. Globally, the Outsourcing market has surpassed $120 billion annually and analysts are predicting annual growth of more than 10%.

Telecommunications On Demand can provide the outsourcing solution that is right for any business. We work with our Clients to tailor a solution that helps achieve significant cost-reductions while not compromising on quality. Our seasoned American professionals, within the USA and Internationally, will meet and exceed your in-house quality, ensuring that your back-office operations run smoothly. Thus allowing you to focus on your core business without compromise.

Some of the areas where Telecommunications On Demand can provide Outsourcing Solutions for your business:

  • Inbound & Outbound Sales
  • Customer Service
  • Data Entry/Database Updating
  • Market Research
  • Political/Polling
  • Finance and Accounting
  • CRM
  • Administration
  • Human Resources
  • Information Technology
  • Graphic Arts/Web design
  • Software Design and Development
  • Lead Generation
  • Third-Party Verification