Meet Our Team
At TOD, we offer a team of seasoned tele-service professionals that includes some of the industry's most senior experts. Meet our team of experts:
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Jeff Bornstein, Chief Executive OfficerAs the Founder of Telecommunications On Demand, Inc. and Chairman of its Board of Directors, Mr. Bornstein is responsible for setting the strategic direction of the Company. As Chief Executive Officer, he authorizes and oversees all Company financial, operating, and sales and marketing activities. On a daily basis, his role is to develop new programs, recruit new call centers and service providers, and act as the primary company representative and spokesperson in all business and financial dealings.+Read MoreMr. Bornstein, 62 years old, began his telecommunications career in March 1990 as a financial consultant fulfilling the corporate controllership function for The American Telephone Company - a facilities-based reseller with offices in Harrisburg, Pennsylvania. In early 1991, perceiving the profit potential that could be realized through the resale of discounted long-distance services, he and four other entrepreneurs founded Consumers Group Telephone, Inc. (CGT), a direct marketing arm of the Florida-based American Telephone Network., Inc. (ATN). As CGT’s Chief Executive Officer, Mr. Bornstein acted as the company’s chief representative in business and financial representation to third parties; established contracts to market AT&T Inter-exchange Carrier (IXC) services on a regional basis; and supervised the development of a staff of five employees and twenty-seven independent sales agents.
Consumers Group Telephone, Inc. conducted business from its executive offices in Orwigsburg, Pennsylvania until October 1991. At that time, company principals agreed to a buy-out by its parent company - ATN. Following transfer of ownership of its accounts, Mr. Bornstein accepted employment as National Sales Manager with WATS International of Cherry Hill, New Jersey. Mr. Bornstein remained in this capacity until negotiating an independent contractor agreement that provided compensation for the recruitment of marketing agents that met certain criteria specified by WATS International. Based on this agreement, Mr. Bornstein founded Telecommunications On Demand, Inc. in August 1996.
Mr. Bornstein has a strong sales background and for fifteen years represented one of the world’s largest financial institutions. During this period, Mr. Bornstein ranked in the top one quarter of one percent of all sales agents within his industry.
Mr. Bornstein is an accomplished writer and speaker, who has been published extensively in telecommunications industry trade journals and has presented papers at seminars, workshops and trade shows. He has also developed a reputation for integrity and a desire to create a safer marketing environment for today’s telecommunications businesses.
Mr. Bornstein attended Ohio Wesleyan University from 9/65 – 6/69, majoring in Economics.
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Justin Olds, PresidentMr.Olds began his career in various leadership positions within the hospitality and Real Estate industries where he successfully grew company revenues and instituted self-leadership programs. He has been a member of the TOD executive team for 3 years and is responsible for the vision and development of TOD. He has secured some of TOD’s top service providers in addition to developing strategic marketing campaigns which have successfully grown both public and privately held companies. His operational experience includes overseeing several call centers with more than 800 sales agents. Mr. Olds continues to foster positive relationships with new and existing TOD clients. He is a true visionary creating many new opportunities for the TOD organization.+Read MoreMr. Olds continues to push the company in many new directions. He has played a very important role in turning TOD into one of the most successful companies involved in the marketing of Deregulated Energy and Telephone Services. His leadership has opened new doors for the organization and he has played a key role in the acquisition of new call centers and the development of key executives.
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Craig Buffington, Chief Information OfficerCraig has a degree in Electronics engineering with focus on Fiber Optics and had working worked for Corning, Inc. in the Measurements division of Corning’s Corporate Engineering Group before joining Telecommunications On Demand, Inc. in 2002. His primary focus has been in internal corporate operations and client support for TOD. Additionally, Craig assists with call center operations, new clientele marketing strategies and contractual agreements. |
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Diane Bornstein, Chief Financial OfficerAs CFO of Telecommunications On Demand, Inc., Mrs. Bornstein is responsible for overseeing the financial operations and management of the Company. She will manage the Company’s financial activities on a daily basis, and will be responsible for fulfilling all financial and reporting requirements including preparation of the Company’s annual report. Ms. Bornstein’s responsibilities will include: hiring, training, performance evaluation and termination of Company financial personnel to meet Company needs and directives. She will assist the CEO in business and financial dealings, and will manage payroll, collections, procurement and acquisitions.+Read MoreMs. Bornstein is an accomplished business manager, with over twenty years in private ownership of small businesses, including a private music studio and a highly successful Service Master franchise/license. With BA degree from West Chester University and Master’s degree from the University of Bridgeport, Ms. Bornstein has become respected for her professional talents and her business acumen. She is also a member of numerous trade organizations, and a recognized writer and speaker.
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Marcy Santoyo, Project ManagerMarcy has 15 years call center experience with an emphasis on telecom programs including CLEC, long distance, wireless, and cable/satellite. She has worked at TOD, Inc. for five years. Prior to that she worked at various call centers managing programs for such clients as Qwest (previously US West Wireless), LDMI, GTE Long Distance, Verizon, and AT&T. |
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Leslie Jacobson, Esq., Secretary/Chief Legal CounselComing Soon! |
With years of tele-service experience, TOD really knows what works!
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